Shipping & Returns

What Are Your Delivery Times?

Orders going to the United States generally arrive in about 3–5 business days after they have been dispatched.

For international shipments, delivery is commonly around 5–10 business days, although customs processing in your country can affect timing. Because of that, transit times outside the US cannot be guaranteed.

What Is Your Return Policy?

We accept returns or exchanges on items that are unused, unwashed, and still in their original packaging within 30 days of purchase.

Gift cards and products marked as final sale are not eligible for return or exchange.

To begin a return request, please contact us at followyourlegendplushies@gmail.com or visit followyourlegendplushies.com.

After your return or exchange is approved, the item must be sent back within 30 days or the request will expire.

Are There International Shipping/Duty Charges?

Shipping methods and rates vary depending on the destination country. In some cases, duties, taxes, or customs fees may be charged by your local authorities when the package arrives.

Customs clearance can also affect delivery timing, so we are unable to promise an exact arrival date for international orders.

What Is Your International Return Policy?

International returns are accepted for items that are unused, unwashed, and in their original packaging within 60 days of purchase.

To help cover international shipping and handling, return shipping charges may apply. Duties and taxes paid on international orders are not refundable.

Gift cards and final sale items are not eligible for return or exchange.

To request an international return, please email followyourlegendplushies@gmail.com. Once approved, returned items should be mailed back within 30 days.

Order Information

How Can I Track My Order?

As soon as your order is on the way, we’ll send a shipping confirmation email with your tracking details so you can follow its progress.

My Tracking Shows My Order Was Delivered But It’s Not Here Yet?

Sometimes carriers scan a package as delivered slightly before it actually arrives. We recommend checking around your porch, mailbox, front desk, or mailroom first.

If it still hasn’t turned up, please allow up to 24 hours, as many packages appear within that time frame.

I Think I Have An Item Missing From My Order?

Some orders may be sent in separate packages. Your order confirmation and shipping emails will show any available tracking information for each shipment.

If everything appears delivered and something is still missing, please reach out to us at followyourlegendplushies@gmail.com.

Follow Your Legend®

Which Size Should I Choose?

We recommend checking the measurements and product details listed on each item page to choose the size that feels right for you. Sizing and proportions can vary slightly from style to style.

Will My Plush Stay In Good Shape Over Time?

With normal use and proper care, your plush should keep its look and feel well over time. Following the care guidance provided with the item is the best way to help preserve its shape.

How Do Follow Your Legend Plushies Compare In Quality And Durability?

Our plushies are designed for everyday enjoyment, with attention to softness, finish, and overall quality. Material details can differ by design, so we suggest reviewing the product page for the exact item you’re considering.

How Does The Soft Feel Affect Everyday Comfort?

Each plush is made to feel cozy and pleasant to hold, whether you’re displaying it, gifting it, or keeping it close for everyday comfort.

Can I Enjoy My Follow Your Legend Plushie Every Day?

Yes — our plushies are made to be enjoyed regularly. For the best long-term condition, we recommend handling them with care and following any included care instructions.